Privacy Policy

At J E Document Consultancy Services Limited, we are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Who We Are

Company Name: J E Document Consultancy Services Limited
Company Number: 07777445
Registered Address: 14 Filey Road, Grimsby, North East Lincolnshire, DN32 9SZ
Trading Address: Same as above
Business Email: Jemmima@jedocumentconsultancy.co.uk
Contact Number: +44 07850443257
Website: [Insert Website URL]

2. Information We Collect

We may collect, use, and process the following types of personal data:

  • Identity Information: Name, title, date of birth, and nationality.
  • Contact Information: Address, email address, and phone number.
  • Business Information: Company name, company registration number, SIC code, and business activities.
  • Service-Related Data: Information provided to us for document preparation, photocopying, and other office support activities.
  • Technical Data: IP address, browser type, and website usage statistics (if applicable).

We only collect personal information directly from you or your authorized representatives.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide photocopying, document preparation, and office support services.
  • To communicate with you regarding your inquiries, requests, or orders.
  • To issue invoices, process payments, and manage contracts.
  • To comply with legal and regulatory obligations.
  • For internal business purposes, such as data analysis, quality control, and improving our services.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Consent: When you provide explicit consent for specific processing activities.
  • Contractual Necessity: To perform a contract with you or take steps at your request before entering into a contract.
  • Legal Obligation: To comply with legal or regulatory requirements.
  • Legitimate Interests: To operate and improve our business, provided your rights and freedoms are not overridden.

5. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

  • Service Providers: Third-party vendors or contractors who assist in delivering our services (e.g., printing or courier services).
  • Legal Authorities: Where required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, sale, or transfer of business assets.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or to comply with legal, regulatory, or contractual obligations. Once the retention period expires, we securely delete or anonymize your data.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. These measures include:

  • Secure storage of physical and digital records.
  • Restricting access to personal data to authorized personnel only.
  • Regular staff training on data protection and security practices.

8. Your Rights

You have the following rights under applicable data protection laws:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data, subject to legal or contractual obligations.
  • Restriction: Request restricted processing of your data in certain circumstances.
  • Data Portability: Request transfer of your data to another service provider.
  • Objection: Object to processing based on legitimate interests.
  • Withdraw Consent: Withdraw your consent at any time, where processing is based on consent.

To exercise your rights, please contact us at Jemmima@jedocumentconsultancy.co.uk.

9. Cookies and Website Tracking

If our website collects cookies or tracks user activity, we will provide a separate Cookie Policy outlining what data is collected and how it is used.

10. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal data.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other circumstances. The latest version will always be available on our website or provided upon request.

12. Contact Us

If you have questions, concerns, or complaints about how we handle your personal data, please contact us:

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